ACAAA Call Center Service
Your Business. Our People. Your Growth.
Total earned
$123K
lifetime, as published
Jobs
129
contracts to date
Hours
37.8K
billed hourly
Job Success
100%
JSS
Hourly rate
$3–$15/hr
team range
Index Score
68
#2385 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $7.6K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $953
- Average contract value to date.
- Recent earnings, per Upwork
- $11.8K
- The "recent" figure Upwork attaches to the directory card, with 1,084 recent hours. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $3/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown67.6/100
Scale 29.1/40Quality 20/20Trust 0/15Momentum 12/15Team 6.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $123K | 129 | 100% |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
Since 2010, AAA Call Center Services has helped businesses across the United States, Canada, the UK, and other international markets build reliable customer support, sales, and back-office operations. We’re a Philippines-based outsourcing agency with over 15 years of experience supporting ecommerce brands, real estate companies, property management businesses, and growing organizations. We don’t just provide agents. We manage them for you. Hiring remote staff shouldn’t mean spending more time training, supervising, and checking whether the work is getting done. Our goal is to make outsourcing simple by providing experienced professionals backed by hands-on management and quality assurance. OUR SERVICES Ecommerce Customer Support Shopify, Amazon, Walmart, eBay, and dropshipping support. We handle customer inquiries, order tracking, refunds, returns, replacements, subscriptions, chargebacks, disputes, and escalations. Customer Service & Technical Support Professional email, live chat, phone, and social media support focused on quick resolutions, customer satisfaction, and consistent service quality. Sales & Appointment Setting Cold calling, outbound sales, lead generation, prospecting, lead qualification, appointment scheduling, follow-ups, and customer retention. Virtual Assistants & Back-Office Support Email management, CRM updates, data entry, scheduling, research, reporting, order processing, and administrative assistance. Real Estate & Property Management Lead follow-ups, tenant communications, appointment coordination, customer inquiries, CRM management, and administrative support. Digital Marketing Support Social media management, customer engagement, lead follow-ups, content scheduling, and marketing assistance. PLATFORMS WE WORK WITH • Ecommerce: Shopify, Amazon, Walmart, eBay • Helpdesk: Gorgias, Zendesk, Freshdesk, Richpanel • CRM: Salesforce, HubSpot, Zoho • Operations: Google Workspace, Slack, Notion, Canva, Microsoft Office WHY WORK WITH US? Dedicated Project Manager at No Extra Cost Every dedicated agent is supported by our management team. We handle recruitment, onboarding, training, daily supervision, quality checks, performance monitoring, and coaching. Experienced & Reliable Agents Our team understands the importance of clear communication, accountability, and delivering a positive customer experience. Flexible Staffing Need support for a few hours daily, part-time coverage, or a full-time team? We offer flexible arrangements based on your workload and budget. Performance-Focused Management We monitor response times, productivity, resolution rates, customer satisfaction, and other relevant KPIs to help maintain consistent performance. LET’S WORK TOGETHER Whether you’re launching a new business, scaling an ecommerce store, or looking to improve your existing operations, we’re ready to help. You focus on growing your business. We’ll take care of the people and the day-to-day work.Read more
Skills
Live Chat OperatorCustomer ServiceOnline Chat SupportDigital MarketingEmail MarketingData EntryLead GenerationOutbound SalesHigh-Ticket ClosingContent ModerationCustomer RetentionEmail CommunicationTelemarketing
Agency facts
- Team size
- 11-50
- Teams on Upwork
- 1
- Founded
- —
- Member since
- Sep 2010
- Last contract
- Oct 2026
- Owner
- Ionie Mae V.
- Client focus
- Large business, Medium business, Very small business, Small business
- Members in
- Philippines
- Languages
- —
Agencies in the same categories
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AAA Call Center Service is #3522 of 25,139 Upwork agencies, top 25%. Post the card, or share the link and the card comes with it.
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From the makers of this index
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