VTVise Thoughts
Admin Support/Customer Service/Project Management/Accounting/Quickbooks
Total earned
$575
lifetime, as published
Jobs
3
contracts to date
Hours
4
billed hourly
Job Success
—
not yet rated
Hourly rate
$10/hr
min. project None
Index Score
31
#21262 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $65/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $192
- Average contract value to date.
- Recent earnings, per Upwork
- $0
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- —
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown31.3/100
Scale 15.8/40Quality 10/20Trust 0/15Momentum 3/15Team 2.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $575 | — | 3 | — |
| Oct 29, 2026 | $575 | 3 | — |
About
Over the last 6 years I have worked in the field of Customer Service and Team Management. I have worked as a Senior Processor/Trainer/Team Lead - Customer Service. I have experience in order processing, liaising with overseas clients, resolving customer complaints via email, maintain accounts of clients (client account reconciliation), imparting process related training to the new recruits, maintaining Dashboard (review of individual's performance) and presenting them each month to both the front end and the back end team. I have experience in Documentation (Preparing easy to understand process flow) so that it can be used by all and this reduces considerable time spent in training new recruits. I have been working as Virtual Assistant for many buyers from USA, UK, Australia and Ireland. I have experience working for clients who have-commerce sites selling products. I have handled email & calendar management, order taking and processing, processing credit card, email support, inventory management , website creation and management on platforms such as yahoo and weebly, maintaining expenses and working on expensify and zoho invoice. I also have experience managing Ebay and Amaon stores which include tasks such as answering emails on both platforms, setting up products, dispute management on amazon and order management on both platforms. I have worked on platforms such as zendesk, confluence, soundcloud, basecamp and drip.Read more
Skills
Call Center ManagementCustomer ServiceOnline Chat SupportiOS DevelopmentData EntryCustomer SupportEbook WritingPhone SupportSocial Customer ServiceOrder EntryEmail CommunicationMicrosoft ExcelOrder Processing
Agency facts
- Team size
- —
- Teams on Upwork
- 1
- Founded
- —
- Member since
- Dec 2017
- Last contract
- Feb 2018
- Owner
- Sujani R.
- Client focus
- Very small business
- Members in
- India
- Languages
- —
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Vise Thoughts is #19081 of 25,139 Upwork agencies. Post the card, or share the link and the card comes with it.
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