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Top Ticketing Systems Freelancers on Upwork

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Freelancers

10

with $10K+ public earnings

Combined earned

$1.98M

band profiles counted at the floor

Median earned

$68.1K

median rate $18/hr

Combined jobs

583

across the top 10

#	Freelancer	Earned	Jobs	Rating	Rate	Score
1	TATimothy A.Certified Zendesk, Gorgias, Hubspot, Tidio Admin, Shopify, & AI DevCustomer Service Chatbot SpecialistsGeorgia	$687K	194	4.9 / 5(74)	$20/hr	76
2	IRIoana Raluca S.Customer Support Manager \| Customer Success \| Zendesk & Intercom SetupCustomer Support RepresentativesRomania	$512K	128	4.9 / 5(77)	$22/hr	75
3	ADApril Dianne G.Customer Support Operations Expert \| Gorgias Setup & AI AutomationCustomer Support RepresentativesPhilippines	$282K	91	4.8 / 5(33)	$50/hr	73
4	VEVincent E.IT Support Specialist \| SaaS Onboarding, Projects & Customer SupportIt Support SpecialistsSouth Africa	$234K	34	4.9 / 5(24)	$15/hr	72
5	ANAbigail N.CustomerVirtualEmail ShopifyEcommercePinnacle Cart FreelancersPhilippines	$68.3K	34	5.0 / 5(17)	$8/hr	69
6	AMArtem M.Intercom Expert \| Fin AI Agent Setup, Chatbot Automation, IntegrationsChatbot DevelopersUkraine	$67.8K	65	4.7 / 5(10)	$75/hr	67
7	DGDavia G.Customer ServiceExcel ExpertsDominica	$58.1K	3	5.0 / 5(3)	$10/hr	68
8	ABAhmed B.Customer Support Specialist (Email, Phone and Chat support EN/DE)Customer Support Plugin FreelancersEgypt	$38.2K	17	5.0 / 5(8)	$8/hr	67
9	AAAbhishek A.NetSuite Administrator \| Microsoft 365, DocuSign, Acuity & IT SupportAcuity Scheduling FreelancersIndia	$18.9K	9	5.0 / 5(1)	$40/hr	65
10	COChukwuka O.AI Engr. \| Cybersecurity Expert \| Tech Support \| Technical OperationsIt Support SpecialistsNigeria	$14.8K	8	5.0 / 5(5)	$15/hr	64

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