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Top Customer Success Managers on Upwork

Upwork's hire page ↗

Freelancers

with $10K+ public earnings

Combined earned

$6.02M

band profiles counted at the floor

Median earned

$133K

median rate $20/hr

Combined jobs

2,069

across the top 25

#	Freelancer	Earned	Jobs	Rating	Rate	Score
1	RPRobert P.Klaviyo Email Marketing Expert \| Shopify DTC Retention \| 20M+ RevenueRequirements Specification FreelancersSouth Africa	$1.08M	111	4.9 / 5(62)	$65/hr	77
2	TATimothy A.Certified Zendesk, Gorgias, Hubspot, Tidio Admin, Shopify, & AI DevCustomer Service Chatbot SpecialistsGeorgia	$687K	194	4.9 / 5(74)	$20/hr	76
3	YBYavor B.Email Marketing & Design Expert \| Flow Setup & Campaign SpecialistUnreal Development Kit DevelopersBulgaria	$523K	279	4.8 / 5(131)	$37/hr	75
4	IRIoana Raluca S.Customer Support Manager \| Customer Success \| Zendesk & Intercom SetupCustomer Support RepresentativesRomania	$512K	128	4.9 / 5(77)	$22/hr	75
5	BSBruno S.Customer Support Success Specialist \| Churn Reduction & Account GrowthCustomer Success ManagersBrazil	$405K	173	4.3 / 5(74)	$18/hr	71
6	TSTaras S.Klaviyo Email Marketing Specialist \| Flows, Campaigns & RetentionEmail MarketersUkraine	$402K	114	4.3 / 5(50)	$30/hr	71
7	TCTrever C.CRM & Lifecycle Marketing for Subscription Apps \| Braze, Customer ioIterable SpecialistsUnited States	$394K	76	4.9 / 5(42)	$150/hr	74
8	JFJocelyn F.Customer Service & Operations Manager for eCommerce \| Shopify SupportCustomer Service RepresentativesPhilippines	$344K	264	4.9 / 5(119)	$11/hr	73
9	ADApril Dianne G.Customer Support Operations Expert \| Gorgias Setup & AI AutomationCustomer Support RepresentativesPhilippines	$282K	91	4.8 / 5(33)	$50/hr	73
10	CMCrissia Monica M.Live Chat Operator/Email Manager/Customer Service/Online Chat SupportCustomer Service RepresentativesPhilippines	$236K	35	5.0 / 5(19)	$9/hr	73
11	JSJigisha S.Klaviyo Email Marketing Expert \| Shopify Email Automation \| 13+ YearsMarketing Automation SpecialistsIndia	$195K	227	4.9 / 5(74)	$18/hr	72
12	RGReham G.Project Manager, Exec. Assistant, Customer Service Rep, All-Around VACustomer Success ManagersPhilippines	$140K	35	5.0 / 5(24)	$20/hr	71
13	JCJuan Carlos G.IT Ops & Customer Success \| Google Workspace, Microsoft 365It Support SpecialistsBrazil	$133K	30	5.0 / 5(20)	$30/hr	71
14	MEMohamed E.Growth StrategistJquery DevelopersMorocco	$129K	32	4.7 / 5(17)	$40/hr	70
15	JCJose C.Customer Service/Sales and Retention Specialist.Android DevelopersHonduras	$103K	7	5.0 / 5(2)	$10/hr	70
16	VIVictoria I.Executive Assistant \| Operations Partner \| Project & Client SuccessCustomer Success ManagersSaint Vincent and the Grenadines	$94.3K	35	5.0 / 5(24)	$30/hr	70
17	CMCid M.CSR \| Tech Support \| 15+ Years BPO & Hospitality and FreelanceAndroid DevelopersHonduras	$90.7K	24	4.8 / 5(11)	$11/hr	69
18	TKTreesha Kris Kaye B.Client Success & Operations VA \| Customer Support \| CRM \| EcommerceCustomer Success ManagersPhilippines	$58.8K	15	5.0 / 5(6)	$10/hr	68
19	MOMunzir O.Klaviyo Expert for Ecom Brands \| 20M+ Revenue Generated \| Email & SMSKlaviyo FreelancersUnited Arab Emirates	$50.5K	79	5.0 / 5(36)	$25/hr	68
20	MMMatus M.Beauty & Skincare Retention \| Klaviyo Email Marketing & LTV GrowthMarketing StrategistsSlovakia	$49.8K	18	5.0 / 5(11)	$60/hr	68
21	GWGlenda W.E-commerce Email & Phone Customer Support Expert \| Shopify & GorgiasExcel ExpertsDominica	$49.4K	55	4.8 / 5(21)	$15/hr	67
22	GTGabriel T.Customer service Representative\| Virtual AssistantExcel ExpertsGuyana	$21.0K	17	5.0 / 5(9)	$15/hr	65
23	DRDaniel R.Bilingual customer service representative phone, chat & email supportChat Support AgentsColombia	$17.8K	7	4.0 / 5(3)	$8/hr	60
24	LBLein B.E-commerce Customer Support Specialist \| Shopify & Email SupportEmail HandlersPhilippines	$17.0K	12	5.0 / 5(9)	$6/hr	64
25	COChamilia O.Ecommerce Customer Support Specialist \| Zendesk & Gorgias \| ShopifyShopify DevelopersSaint Lucia	$12.0K	11	4.7 / 5(6)	$14/hr	62