CarePoint Services
"24/7 Support Via Call, Email, and Chat—Always Here for You"
If this is your agency
#13,290
of 28,921 agencies on Upwork by lifetime earnings, and #95 in Call Center.
- #13,289ORAFOX, INC.$2 ahead
- #13,290CarePoint Servicesthis agency
- #13,291Shell Boliviahub$0 behind
Total earned
$4.3K
lifetime, as published
Jobs
3
contracts to date
Hours
299
billed hourly
Job Success
100%
JSS
Hourly rate
$10–$40/hr
min. project $1,000+
Index Score
50
#9352 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $2.2K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $1.4K
- Average contract value to date.
- Recent earnings, per Upwork
- $3.0K
- The "recent" figure Upwork attaches to the directory card, with 193 recent hours. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $14/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown50.3/100
Scale 20.8/40Quality 20/20Trust 0/15Momentum 6/15Team 3.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $4.3K | No change | 3 | 100% |
| Oct 29, 2026 | $4.3K | 3 | 100% |
About
𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐭𝐨 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐠𝐫𝐨𝐰 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬? How about a team of professionals doing customer service and sales in various industries for the 𝐥𝐚𝐬𝐭 𝟒 𝐲𝐞𝐚𝐫𝐬? 𝐓𝐡𝐢𝐬 𝐢𝐬 𝐞𝐱𝐚𝐜𝐭𝐥𝐲 𝐰𝐡𝐨 𝐰𝐞 𝐚𝐫𝐞! 𝐂𝐚𝐫𝐞𝐏𝐨𝐢𝐧𝐭 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 will take any administrative tasks off your hands so you can focus on what you do best - growing your business. If you're struggling with the volume of calls, orders or tickets, we have lots of free hands to help with this. It's just about time to take that stress off your shoulders and let us do our job to help you succeed. If you're a small company or just getting started, our managers would be happy to review the whole cycle of customer interaction and take it to the new level. We can even organize your customer service. Our unique service, "𝐘𝐨𝐮𝐫 𝐓𝐞𝐚𝐦", provides a dedicated group of skilled professionals selected specifically for your project. These self-starters are experienced in delivering fast, high-quality results and ensuring excellent customer experiences. We offer bilingual support in 𝐆𝐞𝐫𝐦𝐚𝐧 𝐚𝐧𝐝 𝐄𝐧𝐠𝐥𝐢𝐬𝐡, with expertise from working with brands like 𝐙𝐮𝐦𝐛𝐚, 𝐀𝐦𝐚𝐳𝐨𝐧, 𝐎𝐩𝐨𝐝𝐨, 𝐚𝐧𝐝 𝐞𝐃𝐫𝐞𝐚𝐦𝐬. Our team handles chat, email, and call support using CRM systems like 𝐅𝐢𝐯𝐞𝟗, 𝐅𝐫𝐞𝐬𝐡𝐝𝐞𝐬𝐤, 𝐆𝐲𝐧𝐞𝐬𝐞𝐧𝐬, 𝐚𝐧𝐝 𝐈𝐧𝐭𝐞𝐫𝐜𝐨𝐦, bringing professional experience to your project. 𝐈𝐟 𝐲𝐨𝐮 𝐡𝐚𝐯𝐞 𝐚𝐧𝐲 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐨𝐫 𝐟𝐞𝐞𝐥 𝐮𝐧𝐜𝐞𝐫𝐭𝐚𝐢𝐧 - 𝐣𝐮𝐬𝐭 𝐢𝐧𝐯𝐢𝐭𝐞 𝐮𝐬 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐚𝐧𝐝 𝐰𝐞 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐠𝐥𝐚𝐝 𝐭𝐨 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐚𝐧𝐲 𝐚𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐝𝐞𝐭𝐚𝐢𝐥𝐬 𝐚𝐧𝐝 𝐜𝐥𝐞𝐚𝐫 𝐚𝐧𝐲 𝐝𝐨𝐮𝐛𝐭𝐬.Read more
Skills
Call Center ManagementEmail SupportCustomer ServiceOnline Chat SupportOutbound CallSaaSEcommerceGermanShopifySalesSlackCold CallingSocial Customer ServiceZendeskIntercom
Agency facts
- Team size
- 2-10
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Nov 2024
- Last contract
- Jun 2026
- Owner
- Nourhan B.
- Client focus
- Large business, Medium business, Very small business, Small business
- Members in
- Egypt
- Languages
- Not published
Agencies in the same categories
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CarePoint Services is #13290 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#13290 overall
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#95 in Call Center
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#1868 in Shopify Development
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#96 in Egypt
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