Cerberus Outsourcing
Top RatedEfficiently managing your business, one task at a time.
If this is your agency
#4,430
of 28,921 agencies on Upwork by lifetime earnings, and #76 in Virtual Assistant.
- #4,429ExcelCodes$4 ahead
- #4,430Cerberus Outsourcingthis agency
- #4,431Virtual Accountants & Consultants$25 behind
Total earned
$84.8K
lifetime, as published
Jobs
17
contracts to date
Hours
16.7K
billed hourly
Job Success
100%
JSS
Hourly rate
$4–$12/hr
min. project $1,000+
Index Score
77
#1481 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $17.0K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $5.0K
- Average contract value to date.
- Recent earnings, per Upwork
- $23.8K
- The "recent" figure Upwork attaches to the directory card, with 4,896 recent hours. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $5/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown77.2/100
Scale 28.2/40Quality 20/20Trust 10.5/15Momentum 12/15Team 6.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $84.8K | 17 | 100% |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
I am an experienced customer service with expertise in chat support, email handling, and Virtual Assistant services. With over 4 years of experience, I am well-versed in handling all types of customer inquiries and issues, and I am dedicated to providing exceptional customer service. As a customer Service specialist, I have expertise in: ✅Chat support: With my proficiency in live chat support, I can handle multiple chats simultaneously while ensuring quick response times and accurate information delivery. ✅Email Handing: I have experience handling customer inquiries via email and can provide professional and prompt responses that address the customer's concerns. ✅Customer Service: My experience in customer Service includes Complaint resolution, Issue escalation & Customer retention ensuring that your customers always receive top-notch service. ✅Virtual Assistant: I am proficient in various tasks such as - Market Research - Data entry - Order processing - Inventory management As a detail-oriented and organized professional, I prioritize tasks effectively and have used a variety of customer support tools and softwares such as ✅ Zendesk ✅ Fresh desk ✅ Help Scout. ✅ Hubspot ✅ JivoChat ✅ Gorgias ✅ Shopify ✅ Zoho My services are tailored to meet your specific needs, and I always go the extra mile to ensure that your customers are satisfied. Whether you need assistance with chat support, email handling, customer service or Virtual assistant services, I am here to help. If you're looking for an experienced customer service specialist who can provide exceptional service to your customers, please feel free to reach out to me. I look forward to helping you grow your business!Read more
Skills
Email EtiquetteEmail SupportCustomer ServiceOnline Chat SupportEmailProduct ResearchMicrosoft OfficeData EntryCommunication EtiquetteVirtual AssistanceAdministrative SupportCommunication SkillsCustomer ExperiencePhone Support
Agency facts
- Team size
- 11-50
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Oct 2021
- Last contract
- Oct 2026
- Owner
- Syed A.
- Client focus
- Medium business, Small business
- Members in
- Pakistan
- Languages
- Not published
Agencies in the same categories
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Cerberus Outsourcing is #4430 of 28,921 Upwork agencies, top 25%. Post the card, or share the link and the card comes with it.
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#4430 overall
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#76 in Virtual Assistant
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#398 in Pakistan
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