CloudIT Systems
Top RatedWhite-label cloud & systems engineering for MSPs — Azure, Microsoft 365, Entra ID, Intune, AVD & Security, delivered by a tiered team with enterprise production experience.
If this is your agency
#9,568
of 28,921 agencies on Upwork by lifetime earnings, and #116 in Cloud Consulting.
- #9,567Zion Technologies$4 ahead
- #9,568CloudIT Systemsthis agency
- #9,569GreenApple$14 behind
Total earned
$14.4K
lifetime, as published
Jobs
16
contracts to date
Hours
462
billed hourly
Job Success
96%
JSS
Hourly rate
$25–$45/hr
min. project None
Index Score
69
#2856 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $9.4K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $901
- Average contract value to date.
- Recent earnings, per Upwork
- $6.5K
- The "recent" figure Upwork attaches to the directory card, with 233 recent hours. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $31/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown69/100
Scale 23.8/40Quality 19.2/20Trust 10.5/15Momentum 12/15Team 3.5/10
Observation history
Every read of the public page. Last observed Oct 29, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 29, 2026 | $14.4K | 16 | 96% |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
CITS d.o.o. — Cloud & Systems Engineering, On Demand CITS is a 12-person cloud and systems engineering team based in Tuzla, Bosnia and Herzegovina, delivering enterprise-grade IT support and infrastructure services to companies worldwide — including white-label support for MSPs who need reliable engineering capacity without the overhead of hiring. Our team is structured in tiers, so you get the right level of expertise for every task: a Cloud Engineering Manager and IT Operations/SRE Lead overseeing architecture and strategy, senior Cloud & Security Engineers handling complex infrastructure and identity work, and a dedicated Tier 2 and helpdesk bench for day-to-day support and escalations. Combined, our engineers bring 60+ years of hands-on experience across: Microsoft Azure & Microsoft 365 — administration, architecture, and governance Identity & Security — Entra ID, Conditional Access, MFA, Microsoft Sentinel SIEM, Purview, compliance (GDPR/ISO 27001/SOC2-aligned) Endpoint & Device Management — Intune, Autopilot, JAMF Pro, Windows/macOS MDM Azure Virtual Desktop — host pool design, FSLogix, image management, and scaling Automation — PowerShell and Bash scripting for repeatable operations and reporting Tiered IT Helpdesk — supporting user bases of 2,000+ at 90%+ SLA resolution We've supported production environments for US healthcare-tech and enterprise SaaS companies, and we're comfortable working under NDA, passing background checks, and operating inside client-specific tooling (ConnectWise, Freshservice, NinjaRMM, and more) as a seamless extension of your team. Whether you need one senior engineer for a few hours a week or a full support bench behind your MSP brand, CITS scales with you — with clear documentation and clean change practices at every step.Read more
Skills
Cybersecurity ManagementRemote IT ManagementMicrosoft 365 CopilotEnd User Technical SupportIT InfrastructureCloud ComputingUser Identity ManagementHelpdeskTechnical SupportMicrosoft AzureSecurity Infrastructure
Agency facts
- Team size
- 2-10
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Apr 2025
- Last contract
- Oct 2026
- Owner
- Asmir M.
- Client focus
- Medium business, Very small business, Small business
- Members in
- Bosnia And Herzegovina
- Languages
- Not published
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CloudIT Systems is #9568 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#9568 overall
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#116 in Cloud Consulting
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#3 in Bosnia And Herzegovina
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