Contact Center Support Outsourcing
Let's Get It Done So You Don't Have To...
If this is your agency
#7,971
of 28,921 agencies on Upwork by lifetime earnings, and #177 in Virtual Assistant.
- #7,9709Brainz$16 ahead
- #7,971Contact Center Support Outsourcingthis agency
- #7,972Band-IT.Space$19 behind
Total earned
$23.8K
lifetime, as published
Jobs
39
contracts to date
Hours
4,039
billed hourly
Job Success
100%
JSS
Hourly rate
$5–$15/hr
team range
Index Score
58
#5844 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $1.4K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $610
- Average contract value to date.
- Recent earnings, per Upwork
- $1.5K
- The "recent" figure Upwork attaches to the directory card, with 102 recent hours. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $6/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown57.5/100
Scale 25/40Quality 20/20Trust 0/15Momentum 6/15Team 6.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $23.8K | No change | 39 | 100% |
| Oct 29, 2026 | $23.8K | 39 | 100% |
About
Welcome to Your All-in-One Solution for Business Growth! Our team is here to help your business thrive. We combine efficiency, expertise, and attention to detail to ensure success from start to finish. Our Core Services 🔹 Customer Service Support (BPO-Level Expertise) Promptly responding to customer inquiries Communicating effectively across various channels (email, chat, and phone) Resolving customer complaints with professionalism and empathy Ensuring customer satisfaction to build loyalty and trust 🔹 Virtual Assistance for Entrepreneurs & Businesses Phone call management and email response Scheduling meetings and maintaining calendars Social media updates and content management Invoicing, data entry, and administrative support 🔹 Digital Marketing & Social Media Management SEO Optimization: Elevate your Google rankings with targeted strategies Social Media Marketing: Manage platforms like Facebook, LinkedIn, Instagram, Pinterest, and Twitter Email Marketing: Create and automate campaigns via Mailchimp or Constant Contact Content Creation: Engaging blogs, articles, and graphics (Canva & Crello) 🔹 E-commerce Management Shopify, Alibaba, eBay, and Amazon store optimization Product listing, inventory updates, and fulfillment Order processing and dispute resolution (specializing in PayPal and Shopify disputes) 🔹 Technical Skills Proficient in Microsoft Excel, Word, and PowerPoint Expert email management across platforms: Outlook Express, Mac Mail, and Windows Live Mail Wireless Configuration & Networking Why Choose Our Team? ✅ Agency Approach, Personalized Solutions Our team is well-trained and supervised to meet your needs. You’ll work with skilled professionals while I ensure quality and consistency throughout your project. ✅ Proven Track Record We have successfully collaborated with hundreds of clients globally, delivering results that exceed expectations. ✅ Comprehensive Expertise From customer service to digital marketing and technical support, we provide end-to-end solutions tailored to your business goals. ✅ Dedicated Partnership We’re invested in your success. Expect clear communication, quick turnaround times, and a commitment to excellence. Who We Serve Entrepreneurs looking for reliable Virtual Assistants Small to medium-sized businesses needing digital marketing and customer support E-commerce brands aiming to grow their online stores Global clients seeking cost-effective and high-quality outsourcing solutions How We Stand Out Extensive BPO Background: We bring corporate-level customer support experience to small businesses. 24 years of Freelancing Excellence: Proven reliability and adaptability to diverse industries. Filipino Virtual Assistant Team: Affordable, efficient, and professional support tailored to your needs. Reach us today and our business manager will be happy to talk with you soon.Read more
Skills
Software ConsultationCustomer ExperienceSaaSEmail MarketingWeb DevelopmentVirtual Assistance
Agency facts
- Team size
- 11-50
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Sep 2009
- Last contract
- Jun 2026
- Owner
- Archie M.
- Client focus
- Large business, Medium business, Very small business, Small business
- Members in
- Philippines
- Languages
- Not published
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Contact Center Support Outsourcing is #7971 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#7971 overall
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#177 in Virtual Assistant
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#255 in Email Marketing
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#1336 in Web Development
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#400 in Philippines
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