Customer Tech Solutions
Helping lower your cost to service and retain customers
If this is your agency
#12,456
of 28,921 agencies on Upwork by lifetime earnings, and #28 in Managed Service Providers.
- #12,455Appicial Applications$0 ahead
- #12,456Customer Tech Solutionsthis agency
- #12,457Onpoint Digital$0 behind
Total earned
$5.6K
lifetime, as published
Jobs
2
contracts to date
Hours
14
billed hourly
Job Success
Not rated yet
not yet rated
Hourly rate
$110–$130/hr
team range
Index Score
37
#18966 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $682/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $2.8K
- Average contract value to date.
- Recent earnings, per Upwork
- $0
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- n/a
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown36.9/100
Scale 21.4/40Quality 10/20Trust 0/15Momentum 3/15Team 2.5/10
Observation history
Every read of the public page. Last observed Oct 29, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 29, 2026 | $5.6K | 2 | Not rated |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
We help businesses leverage technology to lower their cost to service and retain customers. Our services include cloud service integrations, data migrations, website design, user experience, testing, and website and application development When customers have a great experience, they tell others about it. Unfortunately, they also tell everyone about the bad ones too. We're here to give you the tools to enable your customers to have better experiences all the time We can help you with use cases like these: - Lowering your cost to serve your customers through a wide range of solutions - Migrating data to Zendesk from another help desk - Connecting business systems together to share data across platforms - Custom application development for use within Zendesk - Process optimization to ensure your agents achieve maximum productivity, without stress - Mobile SDK implementation - Help Center Theme Upgrades - Reporting and analysis - IVR Management, including skills based routing Some other systems we utilize include: - Twilio - Shopify - Zapier - ZingTree - Tableau - Sumo Logic - Air Call - Amazon Web Services We look forward to working with you to come up with solutions to your most challenging opportunitiesRead more
Skills
JavaCustomer ServiceUser Experience DesignAmazon Web ServicesMobile App DevelopmentManaged ServicesNode.jsSpring BootShopifyZapierZendesk APITwilio APIZendeskWeb DevelopmentPython
Agency facts
- Team size
- Not published
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Aug 2018
- Last contract
- Nov 2018
- Owner
- Lucas C.
- Client focus
- Not published
- Members in
- United States
- Languages
- Not published
Agencies in the same categories
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Customer Tech Solutions is #12456 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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One for each ranking: overall, every category, and your country. Each refreshes with the index.
#12456 overall
<a href="https://www.upworkinsights.com/agencies/customer-tech-solutions"><img src="https://www.upworkinsights.com/badge/customer-tech-solutions" alt="Customer Tech Solutions, #12456 overall on Upwork Insights" width="360" height="64"></a>
#28 in Managed Service Providers
<a href="https://www.upworkinsights.com/agencies/customer-tech-solutions"><img src="https://www.upworkinsights.com/badge/customer-tech-solutions?category=managed-service-provider-companies" alt="Customer Tech Solutions, #28 in Managed Service Providers on Upwork Insights" width="360" height="64"></a>
#527 in UX
<a href="https://www.upworkinsights.com/agencies/customer-tech-solutions"><img src="https://www.upworkinsights.com/badge/customer-tech-solutions?category=user-experience-agencies" alt="Customer Tech Solutions, #527 in UX on Upwork Insights" width="360" height="64"></a>
#843 in Java
<a href="https://www.upworkinsights.com/agencies/customer-tech-solutions"><img src="https://www.upworkinsights.com/badge/customer-tech-solutions?category=java-companies" alt="Customer Tech Solutions, #843 in Java on Upwork Insights" width="360" height="64"></a>
#1762 in Shopify Development
<a href="https://www.upworkinsights.com/agencies/customer-tech-solutions"><img src="https://www.upworkinsights.com/badge/customer-tech-solutions?category=shopify-development-companies" alt="Customer Tech Solutions, #1762 in Shopify Development on Upwork Insights" width="360" height="64"></a>
#1848 in App Development
<a href="https://www.upworkinsights.com/agencies/customer-tech-solutions"><img src="https://www.upworkinsights.com/badge/customer-tech-solutions?category=app-development-companies" alt="Customer Tech Solutions, #1848 in App Development on Upwork Insights" width="360" height="64"></a>
#2100 in Web Development
<a href="https://www.upworkinsights.com/agencies/customer-tech-solutions"><img src="https://www.upworkinsights.com/badge/customer-tech-solutions?category=web-development-agencies" alt="Customer Tech Solutions, #2100 in Web Development on Upwork Insights" width="360" height="64"></a>
#2020 in United States
<a href="https://www.upworkinsights.com/agencies/customer-tech-solutions"><img src="https://www.upworkinsights.com/badge/customer-tech-solutions?country" alt="Customer Tech Solutions, #2020 in United States on Upwork Insights" width="360" height="64"></a>
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