Elite Systems
Top Rated PlusBPO Call Center for Real Estate: Ecommerce: HVAC: Health: SaaS: Tech: Janitorial: Food Delivery: Customer Support, Cold Calling, Appointment Setting, Lead Generation & Virtual Assistant Support
If this is your agency
#26,015
of 28,921 agencies on Upwork by lifetime earnings, and #789 in Virtual Assistant.
- #26,014FIDS - Fashion Design Studioearnings hidden
- #26,015Elite Systemsthis agency
- #26,016UXRSearnings hidden
Total earned
Hidden
kept private by the agency
Jobs
90
contracts to date
Hours
15.9K
billed hourly
Job Success
93%
JSS
Hourly rate
$5–$25/hr
min. project None
Index Score
81
#930 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- n/a
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- n/a
- Average contract value to date.
- Realised hourly
- n/a
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown80.8/100
Scale 31.7/40Quality 18.6/20Trust 15/15Momentum 9/15Team 6.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | Hidden | 90 | 93% |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
Elite Systems is a premier, women-led customer support and operations agency serving businesses across the US, UK, Australia, New Zealand, and Canada. As a Top Rated agency on Upwork with 15,000+ hours delivered and a 4.9-star satisfaction rating, we handle the entire operational layer of your business so your core team can focus completely on growth. Led by our Director, Ayesha, who brings 10 years of operational expertise, we provide dedicated, trained specialists aligned perfectly with your time zone (AEST, BST, GMT, and NZST). 🛠️ Our Core Capabilities Customer Service & Support (95%+ CSAT): Full management of email, live chat, and phone support. Standard first-response times under 4 hours. Tech Stack: Zendesk, Freshdesk, Gorgias, Intercom, Help Scout. E-Commerce Operations: Specialized support for Shopify & WooCommerce stores, handling order fulfillment, tracking updates, returns, and refunds. SaaS Technical Helpdesk: Tier 1 and Tier 2 technical support, inbox management, and knowledge base creation. Executive Virtual Assistance: Calendar management, document preparation, data entry (99%+ accuracy), and executive scheduling. Tech Stack: Google Workspace, Microsoft 365, Notion, Asana, ClickUp, Trello. CRM Management & Lead Gen: Pipeline hygiene, contact verification, and dashboard reporting. Tech Stack: HubSpot, Salesforce, Zoho, GoHighLevel, Apollo.io, LinkedIn Sales Navigator. 🌟 Why Top Brands Choose Elite Systems Dedicated, Not Shared: You get a dedicated specialist assigned to your account from day one—never a rotating, shared pool of agents. Rapid Onboarding: We seamlessly integrate and deploy your team within 12 to 24 hours. Elite Quality Assurance: Every engagement includes weekly QA audits, transparent KPI reporting, and fully documented process libraries. Bilingual Capabilities: Dedicated agents fluent in both English and Spanish are available. We proudly partner with e-commerce brands, SaaS companies, property management firms, healthcare practices, and digital agencies worldwide. What does your current support or operations setup look like, and where is the biggest gap costing your team time right now? Let’s fix it.Read more
Skills
Email SupportCustomer ServiceGorgiasSchedulingData EntryVirtual AssistanceFreshdeskGoogle WorkspaceAdministrative SupportOrder ManagementEcommerce Order FulfillmentPhone SupportCalendar ManagementTicketing SystemOrder Processing
Agency facts
- Team size
- 11-50
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Jul 2023
- Last contract
- Sep 2026
- Owner
- Ayesha S.
- Client focus
- Large business, Medium business, Very small business, Small business
- Members in
- Pakistan
- Languages
- Not published
Agencies in the same categories
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Elite Systems is #26015 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#26015 overall
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#789 in Virtual Assistant
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#3673 in Pakistan
<a href="https://www.upworkinsights.com/agencies/elite-systems"><img src="https://www.upworkinsights.com/badge/elite-systems?country" alt="Elite Systems, #3673 in Pakistan on Upwork Insights" width="360" height="64"></a>
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