EpicZone Technologies
DSMC | Customer Support Specialist
If this is your agency
#2,180
of 28,921 agencies on Upwork by lifetime earnings, and #111 in Digital Marketing.
- #2,179ARCS Infotech$51 ahead
- #2,180EpicZone Technologiesthis agency
- #2,181Rainmakers$199 behind
Total earned
$243K
lifetime, as published
Jobs
140
contracts to date
Hours
13.7K
billed hourly
Job Success
Not rated yet
not yet rated
Hourly rate
$12/hr
team range
Index Score
47
#10939 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $15.5K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $1.7K
- Average contract value to date.
- Recent earnings, per Upwork
- $0
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $18/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown47.3/100
Scale 30.8/40Quality 10/20Trust 0/15Momentum 3/15Team 3.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $243K | No change | 140 | Not rated |
| Oct 29, 2026 | $243K | 140 | Not rated |
About
Welcome to Epiczone Technologies (EZT), where world-class execution meets customized solutions and exceptional customer engagement. Since our inception in 2009, we've been at the forefront of delivering tailored services to global clients, setting the standard for excellence in the BPO industry. What sets us apart? Our unwavering commitment to customer satisfaction, evidenced by a remarkable 95% retention rate. At EZT, we believe in forging enduring partnerships built on trust and mutual success. Our high-touch approach ensures that every client receives personalized attention, with dedicated account managers working tirelessly to exceed expectations and drive long-term growth. Why choose EZT? 1. High Touch Approach: Our experienced team goes above and beyond, offering round-the-clock support and strategic guidance to ensure optimal outcomes. With EZT, you're not just a client—you're a valued partner in our journey towards excellence. 2. Custom Solutions: No two clients are alike, which is why we specialize in crafting bespoke solutions tailored to your unique needs. Drawing on over 200 projects and 8 years of industry experience, our engagement leads and account managers leverage cutting-edge technology and best practices to deliver results that exceed expectations. 3. Execution Excellence: From our proven processes to our world-class infrastructure, EZT is dedicated to delivering top-notch results, every time. With over 1,000 projects under our belt and a customer satisfaction rating of 4.9 out of 5, our track record speaks for itself. 4. Location Advantage: Situated in Lahore, Pakistan, EZT combines high-quality outcomes with competitive pricing, thanks to our lower cost location and 24/7 support. As a Smart City, Lahore offers access to top-tier infrastructure at Tier 2 costs, ensuring stability and scalability for our clients. With an average attrition rate of 15% and cost savings of 35%, EZT delivers unparalleled value for your investment. Join us on the journey to success—where every engagement is an opportunity to exceed expectations and create lasting impact. Let's collaborate and unlock your business's full potential with EZT by your side.Read more
Skills
Live Chat OperatorSocial Media Marketing StrategyVirtual AssistantDigital MarketingShopifyGoogle WorkspaceEcommerce Order FulfillmentProperty ManagementEmail Communication
Agency facts
- Team size
- 2-10
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Mar 2011
- Last contract
- Oct 2022
- Owner
- Tahir T.
- Client focus
- Medium business, Very small business, Small business
- Members in
- Pakistan
- Languages
- Not published
Agencies in the same categories
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EpicZone Technologies is #2180 of 28,921 Upwork agencies, top 10%. Post the card, or share the link and the card comes with it.
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#2180 overall
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#111 in Digital Marketing
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#358 in Shopify Development
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#139 in Pakistan
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