F.I.R.M Online Solutions
Customer Support Agency FIRM (Fast with Integrity under Reliable Management) Online Solutions
If this is your agency
#569
of 28,921 agencies on Upwork by lifetime earnings, and #12 in Email Marketing.
- #568GR Infotech$1.9K ahead
- #569F.I.R.M Online Solutionsthis agency
- #570Prerna Trimurty Infotech Pvt. Ltd.$699 behind
Total earned
$984K
lifetime, as published
Jobs
183
contracts to date
Hours
194K
billed hourly
Job Success
100%
JSS
Hourly rate
$5–$30/hr
min. project None
Index Score
67
#3229 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $78.1K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $5.4K
- Average contract value to date.
- Recent earnings, per Upwork
- $210
- The "recent" figure Upwork attaches to the directory card, with 40 recent hours. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $5/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown66.7/100
Scale 34.2/40Quality 20/20Trust 0/15Momentum 6/15Team 6.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $984K | 183 | 100% |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
We at F.I.R.M Solutions guarantee fast, reliable and honest service to all our clients. Our goal is to help our clients' company progress in giving quality service support to their customers. Our team consists of seasoned contact center representatives with years of experience in delighting customers without sacrificing integrity. We promise FAST with INTEGRITY under a RELIABLE MANAGEMENT solutions.Read more
Skills
Live Chat OperatorEmail SupportCustomer ServiceAmazon Seller CentralVirtual AssistantEmail MarketingOrder ManagementDropshippingTechnical SupportPhone SupportOrder EntryZendeskCommunity ModerationSocial Media ManagementOrder Processing
Agency facts
- Team size
- 11-50
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Mar 2014
- Last contract
- Mar 2026
- Owner
- Geneva D.
- Client focus
- Very small business, Small business
- Members in
- Philippines
- Languages
- Not published
Agencies in the same categories
Share this ranking
F.I.R.M Online Solutions is #569 of 28,921 Upwork agencies, top 5%. Post the card, or share the link and the card comes with it.
Live badges for your site
One for each ranking: overall, every category, and your country. Each refreshes with the index.
#569 overall
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#12 in Email Marketing
<a href="https://www.upworkinsights.com/agencies/f-i-r-m-online-solutions"><img src="https://www.upworkinsights.com/badge/f-i-r-m-online-solutions?category=email-marketing-agencies" alt="F.I.R.M Online Solutions, #12 in Email Marketing on Upwork Insights" width="360" height="64"></a>
#19 in Philippines
<a href="https://www.upworkinsights.com/agencies/f-i-r-m-online-solutions"><img src="https://www.upworkinsights.com/badge/f-i-r-m-online-solutions?country" alt="F.I.R.M Online Solutions, #19 in Philippines on Upwork Insights" width="360" height="64"></a>
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