Full Circle CX, LLC
Full Circle CX 24/7/365 takes the pressure off your phones. Appointment scheduling, message taking, customer service—we do it all, like an extension of your business.
If this is your agency
#28,861
of 28,921 agencies on Upwork by lifetime earnings, and #912 in Virtual Assistant.
- #28,860Remotomania LLCearnings hidden
- #28,861Full Circle CX, LLCthis agency
- #28,862Logixlobbyearnings hidden
Total earned
Hidden
kept private by the agency
Jobs
1
contracts to date
Hours
35
billed hourly
Job Success
Not rated yet
not yet rated
Hourly rate
$10–$17/hr
team range
Index Score
37
#18716 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- n/a
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- n/a
- Average contract value to date.
- Realised hourly
- n/a
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown37.2/100
Scale 11.7/40Quality 10/20Trust 0/15Momentum 9/15Team 6.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | Hidden | 1 | Not rated |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
Full Circle CX — Where Every Call Comes Full Circle At Full Circle CX, we believe that every customer interaction is an opportunity to strengthen relationships, build trust, and create meaningful experiences. We’re more than just a contact center — we’re an extension of your business, delivering consistent, high-quality communication that reflects your brand’s voice and values. About Me My name is Michelle Johnson, and I founded Full Circle CX after more than a decade in healthcare operations and contact center management. I built and led a 323-person contact center supporting 90+ clinics, implementing scheduling systems, EHR integrations, and process automation across pediatrics, primary care, oncology, and specialty services. That experience taught me that excellence in customer experience doesn’t happen by chance — it’s built through structure, empathy, and continuous improvement. I wanted to bring that same operational discipline and people-first culture to businesses of all sizes, which inspired the creation of Full Circle CX. Why I Built Full Circle CX I saw a gap between what many companies want for their customers and what they’re actually able to deliver due to staffing limitations, inconsistent training, or lack of infrastructure. Full Circle CX was created to close that gap — giving businesses reliable, trained, and professional teams who act as a seamless extension of their operations. We make sure your customers are always heard, your schedules stay full, and your brand reputation stays strong. Contact Center Solutions Keep your customer communication seamless, professional, and always available. We offer customized solutions for inbound, outbound, and multi-channel support — designed around your business goals. Virtual Assistance Services Your reliable back-office and administrative partner — helping you stay organized, responsive, and ahead of your day-to-day tasks. Why Clients Choose Full Circle CX ** U.S.-based leadership with proven experience building large-scale, high-performance teams. ** Global team coverage to support 24/7 operations. ** Customized scripts, workflows, and reporting for each client. ** Industry expertise in healthcare, legal, home services, and corporate sectors. ** A true partnership approach — your success is our success. Let’s create exceptional customer experiences — together.Read more
Skills
Customer ServiceOnline Chat SupportOutbound CallReal Estate Virtual AssistanceConsultation SessionInbound InquiryVirtual AssistanceCustomer SupportCustomer Experience
Agency facts
- Team size
- 11-50
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Oct 2025
- Last contract
- Aug 2026
- Owner
- Michelle J.
- Client focus
- Large business, Medium business, Very small business, Small business
- Members in
- United States
- Languages
- Not published
Agencies in the same categories
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Full Circle CX, LLC is #28861 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#28861 overall
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#912 in Virtual Assistant
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#4629 in United States
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