InfoCentrale Business Management Services
Best BPO Call Center 24/7/365 | Guest Service Specialist | Phone, Chat & Email Support | Level 1 and 2 Technical Support | Back Office | Virtual Assistant | Virtual Office | Virtual Receptionist and more
If this is your agency
#27,865
of 28,921 agencies on Upwork by lifetime earnings, and #207 in BPO.
- #27,864Leyla Creatives ⎮ Social Media Marketingearnings hidden
- #27,865InfoCentrale Business Management Servicesthis agency
- #27,866Vyra Stackearnings hidden
Total earned
Hidden
kept private by the agency
Jobs
7
contracts to date
Hours
3,108
billed hourly
Job Success
100%
JSS
Hourly rate
$10–$12/hr
min. project $1,000+
Index Score
56
#6607 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- n/a
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- n/a
- Average contract value to date.
- Realised hourly
- n/a
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown55.9/100
Scale 26.4/40Quality 20/20Trust 0/15Momentum 3/15Team 6.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | Hidden | 7 | 100% | |
| Oct 29, 2026 | Hidden | 7 | 100% |
About
Customer Services | Telesales | Technical Support | Call Center | BPO | Telemarketing | Virtual Assistant | Social Media Management About us! InfoCentrale is a global outsourcing provider, endeavoring to provide transformational services in BPO space, operating from its main offices in the Philippines. All agents specialize in both fluent English and fluent Filipino (Tagalog) As our core business model, we aspire to create path-breaking advances in Business Process Services across the domains of Customer Interactivity and Digital Media Management. We have spent years developing industry-standard expertise within our current operational structure. This ensures we provide reliable and cost-effective solutions, to not only retain existing customers but to grow your business to achieve greater connection to your clients / customers / partners which reflects in your brand and improves business longevity. Our Core services channels include, but are not limited to: Inbound Voice Outbound Voice Website Management LiveChat Email Executive Assistants Based on our experience both in the industry as employees within the contact centers space, as well as managerial experience with previous clients, we have capabilities to manage communications/support through the following platforms: Slack, Skype, Trello, Teamwork, Facebook Groups, Shopify, Freshdesk,Ringcentral,Aircall,Vicidial Monday.com, ZenDesk, Helpscout, LiveChat, Google Docs/Spreadsheets, Pipedrive, Heepsy, Aspire, and WordPress. With the BPO Support space expanding at high rates, we have opted to specialize in the following support areas: Customer Service Technical Support B2B/B2C Telesales Leads Generation BackOffice Appointment Setting Cold Calling eCommerce Support Our team is currently expanding and we await the right opportunity to provide our client with exceptional services. All our programs are customizable across multiple channels. With the ever-growing change in customer demand, our approach to business is dependent on huge flexibility, so provide a pool of culturally diverse freelance professionals to add the right complement to your project. Please feel free to connect with usRead more
Skills
Live Chat OperatorEmail SupportCustomer ServiceBusiness Process Outsourcing IT ServicesShopifyPhone CommunicationBPO Call CenterCustomer Relationship ManagementCustomer RetentionZendeskSocial Media Management
Agency facts
- Team size
- 11-50
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Oct 2022
- Last contract
- Apr 2025
- Owner
- Erwin John B.
- Client focus
- Small business
- Members in
- Philippines
- Languages
- Not published
Agencies in the same categories
Share this ranking
InfoCentrale Business Management Services is #27865 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
Live badges for your site
One for each ranking: overall, every category, and your country. Each refreshes with the index.
#27865 overall
<a href="https://www.upworkinsights.com/agencies/infocentrale-business-management-services"><img src="https://www.upworkinsights.com/badge/infocentrale-business-management-services" alt="InfoCentrale Business Management Services, #27865 overall on Upwork Insights" width="360" height="64"></a>
#207 in BPO
<a href="https://www.upworkinsights.com/agencies/infocentrale-business-management-services"><img src="https://www.upworkinsights.com/badge/infocentrale-business-management-services?category=bpo-companies" alt="InfoCentrale Business Management Services, #207 in BPO on Upwork Insights" width="360" height="64"></a>
#387 in CRM
<a href="https://www.upworkinsights.com/agencies/infocentrale-business-management-services"><img src="https://www.upworkinsights.com/badge/infocentrale-business-management-services?category=crm-agencies" alt="InfoCentrale Business Management Services, #387 in CRM on Upwork Insights" width="360" height="64"></a>
#3797 in Shopify Development
<a href="https://www.upworkinsights.com/agencies/infocentrale-business-management-services"><img src="https://www.upworkinsights.com/badge/infocentrale-business-management-services?category=shopify-development-companies" alt="InfoCentrale Business Management Services, #3797 in Shopify Development on Upwork Insights" width="360" height="64"></a>
#1396 in Philippines
<a href="https://www.upworkinsights.com/agencies/infocentrale-business-management-services"><img src="https://www.upworkinsights.com/badge/infocentrale-business-management-services?country" alt="InfoCentrale Business Management Services, #1396 in Philippines on Upwork Insights" width="360" height="64"></a>
Upsight, from the makers of this index
Grow your rank with Upsight
Upsight watches every new job in your categories, scores fit against your past wins, drafts the proposal in your voice and submits it from your agency login, then follows the reply to the contract.