Middle East Heros
We provide the best customer service experience in the middle. ECommerce managers, customer support, experience in CRM tools like Gorgias and Zendesk
If this is your agency
#25,024
of 28,921 agencies on Upwork by lifetime earnings, and #761 in Virtual Assistant.
Total earned
$7
lifetime, as published
Jobs
1
contracts to date
Hours
0
billed hourly
Job Success
Not rated yet
not yet rated
Hourly rate
$5–$15/hr
min. project None
Index Score
22
#28347 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $2/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $7
- Average contract value to date.
- Recent earnings, per Upwork
- $0
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- n/a
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown21.7/100
Scale 5.2/40Quality 10/20Trust 0/15Momentum 3/15Team 3.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $7 | 1 | Not rated |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
A dependable customer service advisor with extensive experience in serving customers, always ready to assist by offering products and services, answering questions, and solving problems. I graduated in 2017 from the College of Arts, and immediately joined Vodafone Ireland as an international customer service advisor. In this role, I assisted customers with their bills and financial matters, addressed general inquiries about Vodafone products and services, and promoted new offerings. My career took a significant turn when I received a job offer from Etisalat UAE to join as a senior customer service advisor for high-value customers. Etisalat, by and large, is recognized as the best telecommunication company in the world. In my current role, I handle customer concerns through calls, emails, and chats. I explain bills, resolve technical issues, introduce new products and services, and fulfill all requirements for Etisalat customers. I thoroughly enjoy my current position as a senior customer service advisor.Read more
Skills
Ecommerce Management ConsultationCustomer SupportCustomer ExperienceEcommerceVirtual AssistanceTesting
Agency facts
- Team size
- 2-10
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Nov 2023
- Last contract
- Nov 2023
- Owner
- Omar E.
- Client focus
- Not published
- Members in
- United Arab Emirates
- Languages
- Not published
Agencies in the same categories
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Middle East Heros is #25024 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
Live badges for your site
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#25024 overall
<a href="https://www.upworkinsights.com/agencies/middle-east-heros"><img src="https://www.upworkinsights.com/badge/middle-east-heros" alt="Middle East Heros, #25024 overall on Upwork Insights" width="360" height="64"></a>
#761 in Virtual Assistant
<a href="https://www.upworkinsights.com/agencies/middle-east-heros"><img src="https://www.upworkinsights.com/badge/middle-east-heros?category=virtual-assistant-agencies" alt="Middle East Heros, #761 in Virtual Assistant on Upwork Insights" width="360" height="64"></a>
#294 in United Arab Emirates
<a href="https://www.upworkinsights.com/agencies/middle-east-heros"><img src="https://www.upworkinsights.com/badge/middle-east-heros?country" alt="Middle East Heros, #294 in United Arab Emirates on Upwork Insights" width="360" height="64"></a>
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