Noctua Systems
We help eCommerce companies scale to the next level.
If this is your agency
#11,987
of 28,921 agencies on Upwork by lifetime earnings, and #84 in Data Analytics.
- #11,986Nextsense Solutions$0 ahead
- #11,987Noctua Systemsthis agency
- #11,988TechViaLinux$0 behind
Total earned
$6.5K
lifetime, as published
Jobs
2
contracts to date
Hours
43
billed hourly
Job Success
Not rated yet
not yet rated
Hourly rate
$200/hr
team range
Index Score
38
#17588 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $1.1K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $3.3K
- Average contract value to date.
- Recent earnings, per Upwork
- $0
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $150/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown38.3/100
Scale 21.8/40Quality 10/20Trust 0/15Momentum 3/15Team 3.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $6.5K | No change | 2 | Not rated |
| Oct 29, 2026 | $6.5K | 2 | Not rated |
About
A well designed eCommerce technology suite should be easy to use, eliminate unnecessary tasks, and provide value to your company. Our goal in client engagements is to provide value quickly and improve the quality of life for all users of your tech stack. I founded Noctua Systems as a Business Technology Solutions Architect with a decade of experience designing and building holistic business technology solutions for enterprise level companies. My primary expertise is with Gorgias & Klaviyo. My responsibilities integrating and administering over a hundred other Saas systems has informed my holistic knowledge of business technology. I was Groupon's Customer Service System Administrator during its time as the fastest growing company in history, eventually rising to be the right hand to an SVP who created Amazon Prime. I redesigned the Groupon's end to end data flow, retooling our Zendesk, Salesforce, and Reporting Systems. I moved on to become an Implementation Analyst at the leading SAP HR consulting firm, designing and building holistic technology stacks for enterprise level clients before finally striking out on my own. Now I run a team whose members are experts in developing support systems, analytics, and email marketing. We can design and build tech stacks for your company from the ground up, or explore your current processes and technical infrastructure in order to automate processes, maximize productivity and employee/customer satisfaction. Our systems are built with scalability and accurate data in mind, ensuring your software provides a meaningful feedback loop which provides value to the rest of your business. We meet, discuss your needs, gather requirements, then provide a bullet list of tasks you can choose to have us tackle. Here are some examples of the type of work we do: - build and integrate your systems with other support related software (Gorgias, & Klaviyo buildouts, data analysis systems, etc.) - create process documentation and training materials for the above systems - create macros (pre-canned responses) for common issues - create automations to reduce busywork and address easily resolved issues - create self help knowledge bases directed internally, to clients, or to customers - map out your end to end data flows from lead generation, sales, to post sale customer service, to provide robust business analytics and a meaningful feedback loop highlighting process improvement opportunities - create and optimize operation processes Our overarching philosophy is that our company should add value quickly and pay for itself. Our goal is to be the best at setting our clients up to reach the next level. Please reach out to schedule a call if you are interested in our services.Read more
Skills
Marketing Data AnalyticsContinuous ImprovementProcess ImprovementDashboardFreshdeskProject ManagementBPO Call CenterCustomer Relationship ManagementSoftware IntegrationZendeskSalesforce
Agency facts
- Team size
- 2-10
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Jan 2021
- Last contract
- Apr 2021
- Owner
- Mark H.
- Client focus
- Medium business, Very small business, Small business
- Members in
- United States
- Languages
- Not published
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Noctua Systems is #11987 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#11987 overall
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#84 in Data Analytics
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#91 in BPO
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#186 in CRM
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#1939 in United States
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