OmniContact
We provide call center solutions, concept development, web development, consulting services, sales and marketing solutions as well as scripting services.
If this is your agency
#24,128
of 28,921 agencies on Upwork by lifetime earnings, and #162 in BPO.
- #24,127Expart Agency$0 ahead
- #24,128OmniContactthis agency
- #24,129Pragmatic Softwares$0 behind
Total earned
$35
lifetime, as published
Jobs
1
contracts to date
Hours
0
billed hourly
Job Success
Not rated yet
not yet rated
Hourly rate
$9–$12/hr
min. project $1,000+
Index Score
24
#27843 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $8/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $35
- Average contract value to date.
- Recent earnings, per Upwork
- $0
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- n/a
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown24.4/100
Scale 8.9/40Quality 10/20Trust 0/15Momentum 3/15Team 2.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $35 | 1 | Not rated |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
Hi there, We are a leading multi-lingual international customer service company that is well versed with the African market, specializing in tailor-made customer service solutions for any business. With over 5+ years’ experience, we have been providing Contact Centre services on demand at a low cost, helping businesses to flourish in any environment. Whether big or small, we can provide a dedicated customer service department to your clients to ensure you focus on your core business and succeed. Our specialties include but not only limited to Customer Intelligence & Predictive Analytics, Artificial Intelligence Chatbots for Social media & Websites, Social Media Management & Social Listening, Customer Lifecycle Management, Customer Loyalty & Retention Management, Customer Experience Consultancy, Market Research & Intelligence Surveys, Sales & Customer Acquisition, Inbound Customer Engagement, Debt Collection Services, Technical & Helpdesk Services, Business Process Outsourcing, and Risk Management. We have worked on various call center solutions with our industry vertical ranging from Telecommunications, insurance and banking, energy and farming, retail and commerce, health and security maintaining an average quality rating of 4. Our goal on Upwork is to help clients like you achieve good results in your business whilst ensuring optimization of the availed budgeted resources. We promise confidentiality to any work given. Quick response to communications and quick turn-around time for projects. Lest connect on message and discuss further how Omnicontact skills set and expertise will be key to your project.Read more
Skills
Call Center ManagementVirtual AssistanceGeneral TranscriptionData Analytics & Visualization SoftwareLead GenerationSurvey Data AnalysisWeb & Mobile Design ConsultationSupport Services Unlimited DashboardCall SchedulingBPO Call CenterInsurance VerificationSales & MarketingQuality AssuranceScheduling & Assisting ChatbotTelemarketing
Agency facts
- Team size
- 500+
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Sep 2022
- Last contract
- Apr 2023
- Owner
- Leroy M.
- Client focus
- Large business, Medium business
- Members in
- Zimbabwe, South Africa
- Languages
- Not published
Agencies in the same categories
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OmniContact is #24128 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
Live badges for your site
One for each ranking: overall, every category, and your country. Each refreshes with the index.
#24128 overall
<a href="https://www.upworkinsights.com/agencies/omnicontact"><img src="https://www.upworkinsights.com/badge/omnicontact" alt="OmniContact, #24128 overall on Upwork Insights" width="360" height="64"></a>
#162 in BPO
<a href="https://www.upworkinsights.com/agencies/omnicontact"><img src="https://www.upworkinsights.com/badge/omnicontact?category=bpo-companies" alt="OmniContact, #162 in BPO on Upwork Insights" width="360" height="64"></a>
#162 in Call Center
<a href="https://www.upworkinsights.com/agencies/omnicontact"><img src="https://www.upworkinsights.com/badge/omnicontact?category=call-center-agencies" alt="OmniContact, #162 in Call Center on Upwork Insights" width="360" height="64"></a>
#707 in Virtual Assistant
<a href="https://www.upworkinsights.com/agencies/omnicontact"><img src="https://www.upworkinsights.com/badge/omnicontact?category=virtual-assistant-agencies" alt="OmniContact, #707 in Virtual Assistant on Upwork Insights" width="360" height="64"></a>
#1642 in Lead Generation
<a href="https://www.upworkinsights.com/agencies/omnicontact"><img src="https://www.upworkinsights.com/badge/omnicontact?category=lead-generation-companies" alt="OmniContact, #1642 in Lead Generation on Upwork Insights" width="360" height="64"></a>
#2 in Zimbabwe
<a href="https://www.upworkinsights.com/agencies/omnicontact"><img src="https://www.upworkinsights.com/badge/omnicontact?country" alt="OmniContact, #2 in Zimbabwe on Upwork Insights" width="360" height="64"></a>
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