Our Virtual Workspace
For any admin and customer service-related needs, WE GOT YOU! Send the task our way and we'll get the work done for you!
If this is your agency
#5,448
of 28,921 agencies on Upwork by lifetime earnings, and #10 in Fulfillment.
- #5,447Hard.Soft$70 ahead
- #5,448Our Virtual Workspacethis agency
- #5,449Telerelation$6 behind
Total earned
$56.3K
lifetime, as published
Jobs
8
contracts to date
Hours
4,422
billed hourly
Job Success
100%
JSS
Hourly rate
$8–$35/hr
min. project None
Index Score
57
#6277 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $10.8K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $7.0K
- Average contract value to date.
- Recent earnings, per Upwork
- $15
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $13/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown56.6/100
Scale 27.1/40Quality 20/20Trust 0/15Momentum 6/15Team 3.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $56.3K | 8 | 100% |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
"Choose a job you love, and you will never have to work a day in your life." - Confucius We can take care of anything admin-related to save yourself the stress of chasing deadlines and instead focus on things that need your urgent attention. We possess a combined years of experience in providing confidential, high quality, and flexible virtual administrative and customer support to both startup and well-established companies, senior-level executives, as well as business owners across a broad range of industries. We are well-versed and ready to help you with admin and customer service-related tasks. Kindly see below. Admin tasks: - Inbox management - Calendar management - Email handling - Customer support - Bookkeeping - Invoicing - Payment processing - Payroll processing - Transcription - Light project management - File management - File maintenance - Internet research - Data entry/encoding - Data collection - Lead generation - Other ad hoc tasks Customer service-related tasks: - Customer support - Email handling - B2B orders processing - B2C orders processing - Refunds processing - Product fulfilment - Stock/inventory management We have work experience using the following applications/tools/websites in alphabetical order (press CTRL+F and do a keyword serach): - Abound - Amazon Seller Central - Asana - Availity - Basecamp - Best Notes - Box - Bulletin - Buffer - Canva - Cardinity - Deliverr - Doodle - Etsy - Evernote - Facebook (Groups and Pages) - Faire - Freshdesk - Google Suite (Gmail, Calendar, Drive, Google Docs, Google Sheets, My Business) - Gorgias - Headliner.app - Helpshift - Hootsuite - HubSpot - Instagram - Intercom - Kajabi - LastPass - Leadpages - MailChimp - Mintsoft - OneHealth Port - Outlook - Quickbooks - Receipt Bank - Recurly - Reviews.io - Royal Mail Click and Drop - Salesforce - Sfax - SharpSpring - Shopify - Simple Practice - Squarespace - Stripe - Tidio - Todoist - Toggle - Trello - WordPress - Youtube - Zendesk - Zoom We highly prefer working on a long-term basis, but short-term projects are also very welcome. We treat all our clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands. Our main goal is to bring you much more success by helping you run your business smoothly. We will treat your company as if it were our own, and we are dedicated to offering top-notch support to meet yours, your business's, and your customers' needs.Read more
Skills
Email EtiquetteCustomer Support PluginCustomer ServiceHubSpotVirtual AssistantInvoicingFreshdeskAdministrative SupporteCommerceZendeskEmail CommunicationPayment ProcessingTicketing SystemOrder ProcessingOrder Fulfillment
Agency facts
- Team size
- 2-10
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Aug 2021
- Last contract
- Apr 2026
- Owner
- Troy B.
- Client focus
- Large business, Medium business, Very small business, Small business
- Members in
- United Kingdom, Philippines
- Languages
- Not published
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Our Virtual Workspace is #5448 of 28,921 Upwork agencies, top 25%. Post the card, or share the link and the card comes with it.
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#5448 overall
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#10 in Fulfillment
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#120 in HubSpot
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#136 in United Kingdom
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