Owlish Edge Business Solutions
Ecommerce ops and customer support — fully managed, SOP-driven, built to scale.
If this is your agency
#7,779
of 28,921 agencies on Upwork by lifetime earnings, and #170 in Virtual Assistant.
- #7,778Orax Technologies Ltd$7 ahead
- #7,779Owlish Edge Business Solutionsthis agency
- #7,780Adequatis Agency$14 behind
Total earned
$25.5K
lifetime, as published
Jobs
11
contracts to date
Hours
5,846
billed hourly
Job Success
100%
JSS
Hourly rate
$10/hr
team range
Index Score
61
#4583 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $6.9K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $2.3K
- Average contract value to date.
- Recent earnings, per Upwork
- $1.6K
- The "recent" figure Upwork attaches to the directory card, with 378 recent hours. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $4/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown60.7/100
Scale 25.2/40Quality 20/20Trust 0/15Momentum 9/15Team 6.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $25.5K | No change | 11 | 100% |
| Oct 29, 2026 | $25.5K | 11 | 100% |
About
Owlish Edge Business Solutions is a management-led virtual agency built for ecommerce brands and digital businesses that need more than just a VA — they need a reliable operations partner. We specialize in Ecommerce Operations, Customer Support Management, and Dispute Resolution, serving clients across the US and EU who are scaling their stores and can't afford dropped balls, inconsistent service, or constant hand-holding. With 15+ years of hands-on leadership in operations and customer service, we don't just assign team members — we build the systems around them. Every engagement comes with clear SOPs, quality monitoring, and structured reporting so your support and ops functions run without pulling you into the weeds. What we handle: End-to-end customer support (email, chat, phone) across ecommerce platforms Order management, returns, and supplier coordination Dispute and chargeback resolution SOP creation and team onboarding documentation KPI tracking and performance reporting Escalation management and quality assurance Whether you're a Shopify brand, a dropshipping operation, or a growing DTC business, Owlish Edge gives you a structured, accountable support function — so you can focus on growth, not firefighting.Read more
Skills
Team ManagementCustomer ServiceHuman ResourcesVirtual AssistanceGeneral Office SkillsCustomer ExperienceManagement SkillsQuality AssuranceGraphic Design
Agency facts
- Team size
- 11-50
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Feb 2023
- Last contract
- Sep 2026
- Owner
- Daisy Lou A.
- Client focus
- Large business, Medium business, Very small business, Small business
- Members in
- Philippines
- Languages
- Not published
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Owlish Edge Business Solutions is #7779 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#7779 overall
<a href="https://www.upworkinsights.com/agencies/owlish-edge-business-solutions"><img src="https://www.upworkinsights.com/badge/owlish-edge-business-solutions" alt="Owlish Edge Business Solutions, #7779 overall on Upwork Insights" width="360" height="64"></a>
#170 in Virtual Assistant
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#793 in Graphic Design
<a href="https://www.upworkinsights.com/agencies/owlish-edge-business-solutions"><img src="https://www.upworkinsights.com/badge/owlish-edge-business-solutions?category=graphic-design-agencies" alt="Owlish Edge Business Solutions, #793 in Graphic Design on Upwork Insights" width="360" height="64"></a>
#387 in Philippines
<a href="https://www.upworkinsights.com/agencies/owlish-edge-business-solutions"><img src="https://www.upworkinsights.com/badge/owlish-edge-business-solutions?country" alt="Owlish Edge Business Solutions, #387 in Philippines on Upwork Insights" width="360" height="64"></a>
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