Resolute Professional Services
Your Business Customer Services Partner
If this is your agency
#5,815
of 28,921 agencies on Upwork by lifetime earnings, and #316 in Google Advertising.
- #5,814Pristine PPC Solutions$20 ahead
- #5,815Resolute Professional Servicesthis agency
- #5,816VX Studio$20 behind
Total earned
$49.2K
lifetime, as published
Jobs
10
contracts to date
Hours
3,081
billed hourly
Job Success
89%
JSS
Hourly rate
$8–$20/hr
min. project $1,000+
Index Score
54
#7439 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $13.2K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $4.9K
- Average contract value to date.
- Recent earnings, per Upwork
- $1.9K
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $16/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown54.1/100
Scale 26.8/40Quality 17.8/20Trust 0/15Momentum 6/15Team 3.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $49.2K | No change | 10 | 89% |
| Oct 29, 2026 | $49.2K | 10 | 89% |
About
TOP-RATED Plus Customer Service Expert Agents Our agency has a team of skilled and experienced customer service representatives trained to handle various customer inquiries and complaints. We have a strong track record of success in providing excellent customer support and have helped many clients improve their customer satisfaction ratings. Our customer service offerings include: - Phone support: Our team can answer customer calls and assist with any issues or concerns. - Email support: We have a dedicated email support team that can handle customer inquiries and respond to any issues that may arise. - Live chat support: We offer live chat support on your company's website, providing customers with immediate assistance and improving their overall online experience. In addition to these services, we also offer the following value-added services: - Customer service training: We can train your team to help them improve their customer service skills and knowledge. - Customer service consulting: Our team can provide consulting services to help you develop and improve your overall customer service strategy. Our pricing for these services is as follows: *Phone support @ $08/hour or $1349/month. *Email support & Live Chat Support: @ $06/hour or $1000/month. *Customer service training: @ $10/hour or $1549/month. *Customer service consulting: @ $15/hour or $2499/month. We are confident that our team can provide exceptional customer support and customer service to your company. We look forward to the opportunity to work with you and help improve your customers’ experience.Read more
Skills
Email SupportConversion Rate OptimizationCustomer ServiceOnline Chat SupportFinancial StatementValue-Added TaxShopifyBalance SheetSearch Engine OptimizationStaff Recruitment & ManagementGoogle AdsLead GenerationFinancial PlanningTaxationFacebook Advertising
Agency facts
- Team size
- 2-10
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Feb 2023
- Last contract
- Apr 2026
- Owner
- Awais A.
- Client focus
- Large business, Medium business, Very small business, Small business
- Country
- Dubai, United Arab Emirates
- Languages
- Not published
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Resolute Professional Services is #5815 of 28,921 Upwork agencies, top 25%. Post the card, or share the link and the card comes with it.
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#5815 overall
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#316 in Google Advertising
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#338 in Lead Generation
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#583 in SEO
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#851 in Shopify Development
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#62 in United Arab Emirates
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