Scandinavian Customer Care
We provide customer service of top quality in Swedish for Sweden, Norway & Denmark
If this is your agency
#7,070
of 28,921 agencies on Upwork by lifetime earnings, and #52 in Translation.
Total earned
$32.2K
lifetime, as published
Jobs
14
contracts to date
Hours
1,824
billed hourly
Job Success
100%
JSS
Hourly rate
$15–$20/hr
team range
Index Score
52
#8343 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $5.1K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $2.3K
- Average contract value to date.
- Recent earnings, per Upwork
- $0
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $18/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown52.3/100
Scale 25.8/40Quality 20/20Trust 0/15Momentum 3/15Team 3.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $32.2K | 14 | 100% |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
Welcome to Scandinavian Customer Care In our team, we are dedicated to enhancing your e-commerce customer service experience, with a unique set of skills. We're your native Swedish experts, specializing in the Scandinavian mentality, and more. Why Choose Us: Native Swedish Team: We're proud to be native Swedish speakers, providing an authentic and culturally sensitive approach to your Scandinavian customers. Scandinavian Specialization: Our deep understanding of the Scandinavian mentality ensures your customer service aligns with the unique values and expectations of the region. E-commerce Specialists: We specialize in dropshipping e-commerce, offering tailored solutions for this specific model, ensuring seamless operations and customer satisfaction. Chinese Supplier Communication: Our expertise in communicating with Chinese suppliers streamlines your supply chain, ensuring efficient and effective collaboration. Klarna Payment System: We're well-versed in Klarna payment systems, including handling disputes, making the payment process smoother and more reliable for your customers. What We Offer: Prompt Responses Order Tracking Issue Resolution Customer Feedback Management 24/7 Support Let us handle the complexities of dropshipping, Chinese supplier communication, and Klarna payments, so you can focus on growing your e-commerce business while catering to your Scandinavian audience. Partner with us today and experience the difference.Read more
Skills
Customer ServiceTranslationOnline Chat SupportEmailCustomer SatisfactionEcommerceVirtual AssistanceCustomer SupportAdministrate
Agency facts
- Team size
- 2-10
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Jun 2020
- Last contract
- Apr 2025
- Owner
- Carola N.
- Client focus
- Very small business, Small business
- Members in
- Cyprus
- Languages
- Not published
Agencies in the same categories
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Scandinavian Customer Care is #7070 of 28,921 Upwork agencies, top 25%. Post the card, or share the link and the card comes with it.
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#7070 overall
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#52 in Translation
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#151 in Virtual Assistant
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#15 in Cyprus
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