The Answer Desk
We are a pool of professionals providing quality customer support and administrative support services.
If this is your agency
#11,909
of 28,921 agencies on Upwork by lifetime earnings, and #25 in Fulfillment.
Total earned
$6.7K
lifetime, as published
Jobs
6
contracts to date
Hours
587
billed hourly
Job Success
Not rated yet
not yet rated
Hourly rate
$10–$15/hr
team range
Index Score
38
#17492 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- $1.0K/yr estimate
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- $1.1K
- Average contract value to date.
- Recent earnings, per Upwork
- $0
- The "recent" figure Upwork attaches to the directory card. Upwork does not publish the window, so it is shown as its number, not ours.
- Realised hourly
- $11/hr
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown38.4/100
Scale 21.9/40Quality 10/20Trust 0/15Momentum 3/15Team 3.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | $6.7K | 6 | Not rated |
One observation so far. The index re-reads every page on a rolling schedule; claimed pages are read weekly.
About
A one-stop hub for backend support, raising standards in providing various customer-focus services to business owners, with the goal of helping grow clients’ businesses. We deliver high quality services for your administrative, customer service and writing needs so that you as a business owner can focus more on other things. We ensure a convenient way to make outsourcing easy for you! Our background: We are an independent community of dedicated professionals with corporate experiences who decided to work together and provide outsourcing solutions to businesses. Some of our members had worked with banks, insurance companies and call centres. Our agency members are: All university graduates Professionals Excellent English communication skills both written and verbal Tech savvy Flexible and fast learners Available for long-term projectsRead more
Skills
Online Chat SupportSchedulingCommunication EtiquetteInbound InquiryInvoicingTask CoordinationResearcherFile ManagementInventory ManagementOrder TrackingIncident ManagementSocial Media ManagementEmail CommunicationOrder FulfillmentInterpersonal Skills
Agency facts
- Team size
- 2-10
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- May 2020
- Last contract
- Sep 2025
- Owner
- Juna Aimee F.
- Client focus
- Medium business, Small business
- Members in
- Philippines
- Languages
- Not published
Agencies in the same categories
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The Answer Desk is #11909 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#11909 overall
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#25 in Fulfillment
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#601 in Philippines
<a href="https://www.upworkinsights.com/agencies/the-answer-desk"><img src="https://www.upworkinsights.com/badge/the-answer-desk?country" alt="The Answer Desk, #601 in Philippines on Upwork Insights" width="360" height="64"></a>
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