VLBPO LLC
Call Center Services 24/7/365 | Real Estate Property Management | Phone, Chat & Email Support | Technical Support | Back Office | eCommerce | CRM Implementation and more
If this is your agency
#25,728
of 28,921 agencies on Upwork by lifetime earnings, and #179 in Call Center.
- #25,727Zeqonsearnings hidden
- #25,728VLBPO LLCthis agency
- #25,729WebCodeGenie Technology Pvt Ltdearnings hidden
Total earned
Hidden
kept private by the agency
Jobs
155
contracts to date
Hours
85.2K
billed hourly
Job Success
100%
JSS
Hourly rate
$9–$10/hr
min. project $5,000+
Index Score
72
#2376 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- n/a
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- n/a
- Average contract value to date.
- Realised hourly
- n/a
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown71.7/100
Scale 37.2/40Quality 20/20Trust 0/15Momentum 6/15Team 8.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | Hidden | 155 | 100% | |
| Oct 29, 2026 | Hidden | 155 | 100% |
About
Telephone| Sales | Airbnb Guest services | Customer Support | Call Center | Answering Service | Virtual Office | Technical Support ==================== CLIENT TESTIMONIALS: ==================== "VLBPO Helped our company at a critical time. They are group of Superstars! Any company would be happy to have them run their Customer Support Department. Kunal Gulati(VP of Marketing and Business Development) "I cannot say enough about Earl and VLBPO Team. We are an exciting startup with no real knowledge of outsourcing our CS Department. We started with a team of 7 and we quickly scaled and they scaled with us to a team of 40 reps and maintaining his CS ratings. Charlie Golenbock( CEO and Co-Founder) Who are We VLBPO is a global outsourcing provider, endeavoring to provide transformational services in BPO space, operating from its main offices in the US, whilst employing a number of virtual professionals across -Jamaica -Philippines -Latin America All agents specialize in both fluent English and fluent Spanish. As our core business model, we aspire to create path-breaking advances in Business Process Services across the domains of Customer Interactivity and Digital & Social Media Marketing. We have spent years developing industry-standard expertise within our current operational structure. This ensures we provide reliable and cost-effective solutions, to not only retain existing customers but to grow your business to achieve profitability. Our Core services channels include, but are not limited to: Inbound Voice Outbound Voice LiveChat Email Based on our experience both in the industry as employees within the contact centers space, as well as managerial experience with previous clients, we have capabilities to manage communications/support through the following platforms: Slack, Skype, Trello, Teamwork, Facebook Groups, Amazon Seller Central, Shopify Infusionsoft, Salesforce, ZenDesk, Helpscout, Desk Grasshopper, Google Docs/Spreadsheets, iTunes Reviews, Yelp, and Amazon Reviews. With the BPO Support space expanding at high rates, we have opted to specialize in the following support areas: Customer Service Technical Support B2B/B2C Telesales Leads Generation BackOffice Appointment Setting Cold Calling eCommerce Support Airbnb Guest Services Our team is currently expanding and we await the right opportunity to provide our client with exceptional services. All our programs are customizable across multiple channels. With the ever-growing change in customer demand, our approach to business is dependent on huge flexibilities, so provide a pool of culturally diverse freelance professionals to add the right complement to your project. Please feel free to connect with usRead more
Skills
Live Chat OperatorCall Center ManagementEmail SupportCustomer ServiceBusiness Process Outsourcing IT ServicesEmail MarketingShopifyPhone CommunicationFreshdeskBPO Call CenterCustomer RetentionZendeskSocial Media ManagementCall Center SoftwareIntercom
Agency facts
- Team size
- 51-200
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Jun 2019
- Last contract
- Jul 2026
- Owner
- Christopher W.
- Client focus
- Medium business, Very small business, Small business
- Members in
- Jamaica
- Languages
- Not published
Agencies in the same categories
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VLBPO LLC is #25728 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#25728 overall
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#179 in Call Center
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#186 in BPO
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#887 in Email Marketing
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#3441 in Shopify Development
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#37 in Jamaica
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