Voca CX Outsourcing
Call Center Solutions + Business Process Outsourcing
If this is your agency
#27,603
of 28,921 agencies on Upwork by lifetime earnings, and #192 in Call Center.
- #27,602WisPlayerearnings hidden
- #27,603Voca CX Outsourcingthis agency
- #27,604Youthtech Solutions LLPearnings hidden
Total earned
Hidden
kept private by the agency
Jobs
10
contracts to date
Hours
4,558
billed hourly
Job Success
Not rated yet
not yet rated
Hourly rate
$6–$10/hr
min. project None
Index Score
47
#11011 overall
Insights
How these are computed- Run-rate, measured
- pending
- Needs two observations at least 14 days apart. Our next read of this page turns this on. Nothing is extrapolated from a single contract.
- Lifetime pace
- n/a
- Lifetime earnings divided by years on Upwork. A floor on historical pace, not a forecast.
- Earnings per job
- n/a
- Average contract value to date.
- Realised hourly
- n/a
- Total earned over billed hours. Fixed-price work inflates it; compare with the rate card.
Index Score breakdown47.1/100
Scale 27.6/40Quality 10/20Trust 0/15Momentum 3/15Team 6.5/10
Observation history
Every read of the public page. Last observed Oct 30, 2026 (live read).
| Observed | Earned | Δ | Jobs | JSS |
|---|---|---|---|---|
| Oct 30, 2026 | Hidden | 10 | Not rated | |
| Oct 29, 2026 | Hidden | 10 | Not rated |
About
VOCA CX LLC is a rapidly growing outsourcing/offshoring service provider dedicated to providing exceptional support to high growth companies across various industries. We provide an array of services centered around customer engagement , product fulfillment and operational efficiency/savings. Our global model allows us to operating centrally from Jamaica, whilst incorporating talent in the Philippines and other countries within the Americas including El Salvador, Mexico, Honduras, Haiti and the Dominican Republic. With our diverse group of professionals, we are able to provide full English support across multi-channels including Phone, LiveChat & Email. However, we also provide bilingual support in Spanish and French as well. We only hire and train the best! Our dedication to our clients and ambition to become a global leader within the BPO space, drivers our recruitment and staffing practices, as we ensure our clients have seasoned and motivated agents to service their customers. Based on 10+ years of experience in the BPO Industry, we specialize in providing Call Center Solutions inclusive of: - Customer Service - Technical Support - BackOffice/ Data Entry - Virtual Assistance/ReceptionistRead more
Skills
Live Chat OperatorCall Center ManagementEmail SupportCustomer ServiceAnswered TicketGorgiasShopifyData EntryCustomer EngagementFreshdeskeCommerceBPO Call CenterTechnical SupportZendeskQuality Assurance
Agency facts
- Team size
- 11-50
- Teams on Upwork
- 1
- Founded
- Not published
- Member since
- Sep 2019
- Last contract
- Feb 2022
- Owner
- Jason D.
- Client focus
- Medium business, Very small business, Small business
- Members in
- Jamaica, Philippines
- Languages
- Not published
Agencies in the same categories
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Voca CX Outsourcing is #27603 of 28,921 Upwork agencies. Post the card, or share the link and the card comes with it.
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#27603 overall
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#192 in Call Center
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#203 in BPO
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#3759 in Shopify Development
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#43 in Jamaica
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